Read what our guests are saying about our services !
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Thank you so much for the really excellent service you provided us with. Having never booked a holiday online previously I was worried about security
issues around payment etc. however your staff, and especially Alf, made everything extremely easy. I was impressed with the speed at which you
replied to my requests for information, and the fact that what you suggested
matched our needs exactly (and our price range). The Reef was indeed a well situated hotel in lovely grounds. However for us the highlight was the amazing safari into Tsavo East and especially the stay at Satao Camp. I cannot recommend this highly enough! Not only were the game drives incredible - and we saw everything we hoped to - but the actual camp, situated as it is on a waterhole, was a truly magical experience. I shall never forget having a fantastic dinner served in such beautiful surroundings only 100yrds away from elephants, impalas and giraffes. Then to top it off to sit by the camp fire, under African starry skys watching gazelle trot by and then spend the night under canvas - though I have to say that the 'tent' was considerably more luxurious than I was expecting. Thank you so much for suggesting this over the more usual 'game lodge' safaris - your recommendation was spot on! I also want to commend you for the service you gave us whilst in Mombasa, from the personal collection at the airport to the frequent (but not intrusive) calls to check that we were OK and to see if there was anything you could do for us. I just hope that more people get to hear about you and choose to use your service. I have certainly recommended you to all my friends and family. Thanks again for everything and we will definitely be using you if we are ever lucky enough to return to Kenya. Rebecca and Derek Scott London. UK. |
Just a response to your E-mail to let you know that your company provided us with very reliable service and we enjoyed the Mombasa Reef Hotel that you booked us in. In addition your drivers were very helpful and courteous. We would recommend your company without hesitation to anyone. Thank You, Neil Landau & Lori Dvores USA |
Hello, First of all, let me say how much we enjoyed our trip to Whitesands Hotel. Your representative there met us at the Airport and everything went very well. Thank you. Yours Charles Peacock Canada |
I've been meaning to e-mail ever since I got back. Jayne and I had a fantastic holiday in Kenya and would like to thank Alf and the other staff for all your help. We would especially like to thank Alf again for his help at the airport when we left. Our Masai Warriors wouldn't have made it without him! Many thanks and look forward to seeing you guys in the future. Jo Briggs. U.A.E |
Many thanks to Alf and Najmul for the perfectly organised and planned trip to Kenya. Everything work out well, all transfers were on the minute, Reef Hotel much better than we had reasons to believe and Samburu was the best Safari Camp we have been to in Kenya so far. Therefore we want to recommend your agencies to friends of ours and naturally we will be contacting you next time we plan for Kenya again. Once again - many thanks and good luck with the business. Kind regards, Ingegerd and Bruno Svensson Sweden |
Everything worked fine according to agreement. On top of that we found a good support with Jeff who seemed to have quite a good connection with you. For our first "Kenya-Experience" we were really happy that it worked out so well. However next time - and I'm sure I will return to Kenya some time in the very near future. I'll get in touch with your again. Best regards Daniel Switzerland |
Our visit to Kenya went very well and inspite of the season I think we were very lucky to have seen all the big 5 in mara. Our guides were all very friendly and went out of their way to make sure that we were being taken care of. All in all, I would recommend this package to anyone who wants to see as much as possible in a short amount of time, and doesn't want the headache of making all the arrangements!. Hope that helps and good luck with the business. Regards, Latif.Hamlani U.A.E |
Had an excellent time at the Mara and the balloon safari was awesome. Thank you for your services. Lisa Allen |
Feedback from our travel associate. The driver was excellent. He took his time driving through the park, was talkative and informative about the park and the animals and generally was an excellent guide. He turned up on time to collect the clients from the hotel and take them to the airport and everybody thought very highly of him. This was reflected in the tip he got! Sue Robinson Elite-Events - Owner United Kingdom
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We have had a safe trip back home yesterday. I would like to thank you very much for all your arrangements during our wonderful stay at Reef. We have been so much impressed by the efficiency & the kindness of all your staff, from reception people, waiters at restaurant & bar (especially Lilly & Florence), house keeping & all others. I would like to add special thanks to Taz who did so much for us with Tsavo safari & Tamarind dhow cruise organization. Anyway, I am sure that your excellent staff also reflects an very efficient management. We really hope to come back soon ! Thank you & Best Regards, Jean-Jerome MAURY France |
Feedback to our customer support staff You have been so extremely helpful and kind, I can't thank you enough. If there is ever anything I can do for you, please don't ever hesitate to ask! Thank you, Joni USA |
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Feedback from our travel associate.
THANKS A LOT FOR YOUR COOPERATION WITH MY CLIENTS AND I APPRECIATED. AND MANY MORE............ |
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